About The Role

Our patients are our number one priority! We're committed to giving children back their childhood!

Dallas - Hospital

Oversee the organizational operations of the Volunteer Services Department
Support and supervise the Volunteer Services staff: educates, trains, and collaborates with staff on all projects; oversees the staff implementation of projects, and collaborates with Frisco Liaison
Support the Volunteer Executive Committee: develop volunteer leadership
Support the Wish List Committee fundraising, coordinate with the Development team regarding donated items, and manage the yearly process of grant requests and awards
Determine volunteer recruitment initiatives and onboarding standards, and yearly volunteer training to meet Joint Commission requirements
Oversee the weekly Volunteer Newsletter
Prepare and monitor the department’s budget
Oversee the volunteer recognition programs

Experience in volunteer management required, preferably in a healthcare or nonprofit setting
Strong leadership skills with the ability to build and sustain volunteer programs
Excellent communication, interpersonal, and relationship-building skills
Knowledge of hospital operations, patient services, and regulatory considerations related to volunteers preferred
Ability to recruit, train, schedule, and supervise a diverse volunteer workforce
Strong organizational and project management skills with attention to detail
Ability to handle sensitive information with professionalism and confidentiality (HIPAA awareness preferred)
Proficiency in Microsoft Office and volunteer management systems or scheduling software
Ability to collaborate effectively with clinical and administrative leadership teams
Strong problem-solving skills and ability to work in a fast-paced healthcare environment

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