Senior Analyst B2C

JOB PURPOSE

This role supports the Commercial Activation team by helping deliver actionable insights , facilitating best practice sharing across the group and assist ing in managing the activation of commercial projects for our core FMC champions and portfolio companies .

Working under the guidance of the Senior Managers , you’ll play a key role in shaping selected commercial strategies ( e.g. proposition strategy and development, operational and go-to-market strategies ) and supporting initiatives aimed at improving customer loyalty, increasing n et a dds, and boosting customer ARPU. You'll also contribute to the operational side of strategic programs like digital transformation or post-merger activities and ensure best practice learning is shared and implemented across the group.

As an individual contributor, you are valued for your analytical capability. You deliver as part of a collaborative team, influencing through expertise rather than line management, and you are accountable for the quality, accuracy and timeliness of your work and recommendations

KEY ACCOUNTABILITIES

• Produce robust quantitative and qualitative analyses to drive commercial insights that inform decisions and help identify , size and shape new commercial opportunities
• Manage assigned work packages and projects to successful execution , spanning market research, customer value proposition (CVP) development, business casing and go-to-market support , always meeting agreed objectives and timeline.
• Contribute to the development of selected commercial strategies around product, service or experience: helping to design the proposition blueprint, deliver the business case and the go -to- market strategy .
• Support the i dentif ication and prioritis ation of transferable best practice and implement structured knowledge sharing to leverage the benefits for all OpCo’s .
• Be a ccountable for the quality, accuracy and timeliness of their work and recommendations.
• Collaborate with the wider Commercial Activation team to support the VP Commercial Acti vation in operating and budget reviews for core businesses and portfolio companies; providing non-recurring analytical and performance insights and ensuring follow-through on commercial and operational questions, issues and opportunities .
• Contribute to the commercial & operations input to operating and strategic meetings where applicable and required ( to CEO and Board level ) .
• Stay informed about commercial, operational and technological trends and innovations relevant to the industry .

KNOWLEDGE & EXPERIENCE

Essential Skills & Abilities

• A curious mind , a self-starting attitude and a passion for getting things done are a must , together with s trong analytical skills with a focus on accurate data interpretation.
• Specific skills:
• Problem solving & structuring — applies critical and lateral thinking to break problems into actionable tasks and uncover root causes; supports strategy and approach formulation for projects.
• Data analysis & insight generation — collects and validates relevant data, applies sound statistical methods, and identifies insights within defined parameters, translating them into clear recommendations.
• Business casing — builds clear, structured models and supports opportunity sizing and scenario modelling, with foundational financial literacy (P&L, long-range plan, company reports).
• Market research & commercial acumen — conducts secondary research from the right sources, tracks relevant industry trends, and applies commercial judgement to sense-check insights and assess the likely implications or considerations of different commercial strategies.
• CVP & go-to-market — understands consumer pain points , can contribute to CVP development and shows a keen interest in go-to-market fundamentals.
• Data visualisation & digital literacy — creates clear visuals and is proficient with core tools (Excel, BI platforms such as Power BI or Tableau, and presentation tools).
• Storytelling & communication — drafts the building blocks of a narrative and structures them into compelling presentations; presents confidently and credibly to internal teams and stakeholders.
• Ways of working — organises and prioritises own workload to meet deadlines; collaborates effectively across remote, matrixed teams; takes ownership of own tasks and stays curious and resilient under pressure.
• Fluent in English.

Desirable Skills & Abilities

• Recent graduate - including those completing a rotational or graduate program - o r min 2 years ’ experience in commercial, strategy, analytics, consulting or related roles.
• Exposure to strategic thinking, transformation initiatives or commercial management projects in dynamic environments.
• Experience working in a matrixed, international organisation is a plus.
• Familiarity with the telecom, media, tech and related industries is beneficial.

Preferred education/ qualifications

• Bachelor’s d egree in business, economics , engineering or alike .

What’s in it for you?

• Competitive salary + Bonus **where applicable**
• 25 days annual leave with the option to purchase 5 more
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
• Matched pension contribution up to 10% (UK only)
• Free public transport subscription (NL only)
• 24 hours of paid Volunteer Time Off
• Discounted gym and wellness memberships
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us
• The chance to join an innovative, fast-paced and passionate team