PRN Front Desk Care Coordinator (Receptionist)/PT Tech -Physical Therapy Clinic

Kinetic Edge Physical Therapy is a unique place with exceptional therapy professionals. Our company has been in operation for over 25 years, is renowned for excellent customer service, and is steadily growing. Our combination of insurance-covered care and cash-based programs has created stability and strength, and our commitment to transforming lives and restoring hope is the fuel that drives us!

We currently have a GREAT OPPORTUNITY for a CARE COORDINATOR/PT TECH to work at our Ames North physical therapy clinic. This position is a PRN hourly position.

RESPONSIBILITIES (include, but are not limited to)

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Deliver excellent customer service and client experience

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Director of first impressions and continued client engagement including in-person, over the phone and email correspondence

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Reviewing and explaining therapy services and insurance benefits to clients and communicating consulting services to employers

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Assisting with completion of client paperwork

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Work collaboratively to implement front desk processes and related tasks such as: scheduling appointments, collecting payments, and inputting information into the electronic medical record (EMR)

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Supporting the clinical provider team by relaying and coordinating treatment information from referring providers and / or employers for consulting services

• Cleaning floors by vacuuming and mopping, cleaning sinks and toilets, cleaning and disinfecting all surfaces, including windows and therapy equipment
• Performing laundry and cleaning tasks including changing out treatment rooms between client visits
• Other tasks as required

PREFERRED EXPERIENCE

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Minimum of 1 year customer service experience

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Minimum of 1 year in a medical office or office setting

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Experience working with or knowledge of EMR software, Microsoft office

An ideal candidate for this position is a positive-thinking, team-oriented person who possesses strong organizational and communication skills. If you are someone who enjoys interacting with clients in a courteous, professional manner and seeing lives transformed, then a career with Kinetic Edge Physical Therapy may be exactly what you are looking for!