Primary KYC Specialist

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to

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• Manage the flow of incoming documents for primary user verification;
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• Manually process KYC documentation, primarily for clients;
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• Process and review verification results received from third-party identity verification providers, making approval or escalation decisions where required;
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• Define the required set of documents for user verification;
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• Detect fraudulent activity in identity, payment, and residence documents, as well as identify inconsistencies in automated verification results;
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• Adhere to the expected quality control standards for daily tasks, meet target SLAs, and manage workload efficiently;
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• Identify primary fraudulent activities and contribute to the development of effective fraud prevention controls;
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• Ensure the completeness and accuracy of data provided by clients;
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• Advise clients on missing KYC documents and verification requirements;
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• Make decisions on the approval of clients' KYC documentation and third-party verification outcomes;
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• Utilize various CRM systems and identity verification platforms effectively.

Experience you’ll need to bring

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• Proficiency in English at an intermediate level or higher;
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• Ability to process large volumes of data in a short period;
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• Ability to work within a rotating shift schedule;
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• Relevant previous experience in the field of customer care/customer onboarding/customer experience;
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• Understanding of basic KYC and AML procedures.

It's a perfect match if you have those personal features

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• Exceptional attention to detail and accuracy;
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• Ability to stay focused and productive while performing repetitive tasks;
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• Strong sense of responsibility, punctuality, and self-discipline;
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• Ability to work efficiently under pressure and consistently meet SLA targets.

Our clients offer competitive benefits to support your professional and personal growth, including

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• Health & Wellness Focus;
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Global Medical Coverage;

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Growth Opportunities;

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• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
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Performance-Driven Rewards;

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• Dynamic Work Environment.
• Apply, and let your growth journey begin.