Relationship Banker I (Roving)

COMPANY CULTURE: We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.

COMPANY MISSION: We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future.

JOB SUMMARY: The Relationship Banker I is responsible for providing great service to new and existing clients, while maintaining conformance with established Bank policies, procedures, and objectives. This individual performs any function, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Service is the highest priority of the Bank—All employees must strive to provide excellent service and adhere to Bank Standards.

DUTIES AND RESPONSIBILITIES

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• Cash handling/counting, selling monetary instruments, redeeming savings bonds, and processing loan payments
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• Knowledgeable and skilled in the areas of teller, vault, night depository, and ATM
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• Ability to settle/balance cash drawer accurately and efficiently at the end of each day
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• Perform intermediate duties and support related to branch operational activities and internal audits
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• Assist customers in their selection of various accounts and financial services
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• Cross-selling the Bank's products and services and completing maintenance on accounts and relationships in the core processing system
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• Performing branch clerical duties as assigned
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• Promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services
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• Ensuring compliance with all banking regulations, internal controls, established policies, and procedures
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• Report all large currency transactions and suspicious activity/transactions to BSA department
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• Provide account research as requested by customer
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• Provide superior customer service to the Bank’s clientele
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• Perform other duties as assigned

QUALIFICATIONS

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• High School Diploma required; Associate's Degree preferred
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• Minimum of 1 year of banking experience required
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• Cash-handling experience required
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• Experience with Teller Cash Recycler Machine required
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• Passion for providing professional and courteous service to bank’s clientele
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• Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
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• Excellent verbal, written, and interpersonal communication skills
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• Strong organizational skills and attention to detail
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• Outstanding problem-solving and time management skills
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• Self-motivated, self-directed, and results-oriented
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• Adaptable and able to multitask in a fast-paced environment
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• Can work independently and within a team; solution-oriented with a collaborative approach