Director of Nursing (Remote)
lifeforce · Santa Monica, California, United States
About The Role
KEY RESPONSIBILITIES
Nursing Team Leadership
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- Build, lead, and develop the ULC nursing organization, including on-site RNs and regional leads, across all clinic locations.
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- Own recruitment, onboarding, performance management, and ongoing development for all nursing staff across the ULC network.
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- Establish training programs and clinical competency standards so every nurse delivers the same high-quality Lifeforce member experience, regardless of location.
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- Set the tone for clinical excellence, accountability, and member-first care from day one.
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- Develop and maintain initial and recurring competency validation programs for all nursing staff, including annual skills assessments and continuing education requirements.
Clinical Standards and Protocol Development
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Develop and maintain clinical SOPs, nursing protocols, and escalation pathways for all on-site services, including phlebotomy, IV therapy, subcutaneous and intramuscular injections, and vital signs assessment.
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Translate Lifeforce medical protocols (HRT, peptide therapy, GLP-1, diagnostics) into clear, executable nursing workflows that can scale across dozens of locations.
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Partner with clinical leadership and the Director of Operations to ensure nursing practice is fully aligned with Lifeforce's medical standards and member experience expectations.
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Build and own quality assurance processes and metrics for nursing care delivery, including protocol adherence, documentation standards, incident reporting, medication administration compliance, member satisfaction, outcomes tracking, and clinical audit performance.
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Establish standards for medication storage, handling, inventory controls, cold-chain management, and administration practices.
Multi-State Compliance and Licensing
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- Own state-by-state nursing compliance across all ULC markets, including RN and NP licensure requirements, scope-of-practice rules, and supervisory obligations.
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- Maintain a living compliance map as new locations open, ensuring nursing staff credentials and practices meet the regulatory requirements of each state.
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- Partner with legal and the Director of Operations on policy development, regulatory changes, and risk management as the network scales.
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- Ensure all nursing documentation, medication administration records, and clinical notes meet applicable state and federal standards.
Franchisee and Partner Relationship Management
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Serve as the primary Lifeforce clinical nursing point of contact for ULC franchise owners and their teams, building trust and clear lines of communication from the start.
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Travel to clinic locations (approximately 40-60% of the time, particularly during the launch phase) to support openings, onboard on-site staff, and establish clinical workflows.
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Represent Lifeforce's clinical standards in cross-functional ULC conversations, ensuring nursing considerations are accounted for in construction planning, room design, and operational decisions.
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Proactively identify and resolve operational or clinical issues that arise at franchise locations before they escalate.
Cross-Functional Collaboration
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- Partner closely with clinical leadership, health coaching and member experience to align nursing infrastructure with broader organizational priorities.
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- Collaborate with technology and operations teams on EMR and scheduling workflows, clinical communication tools, and the systems on-site nurses rely on daily.
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- Collaborate with virtual care team to ensure seamless coordination between telehealth providers and on-site nursing services.
Additional Responsibilities
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- Perform other duties as assigned to support evolving clinical, operational, and business needs.
REQUIREMENTS
Required
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Active NP Licensure
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- 8+ years of clinical nursing experience, with at least 4 years in a nursing leadership, management, or director-level role.
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- Familiarity with placing IV infusions and delivering IM injections.
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- Demonstrated experience building clinical programs or nursing infrastructure in environments where the playbook did not yet exist.
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- Experience in a brick-and-mortar clinical setting such as an outpatient clinic, wellness center, or similar environment.
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- Comfort with multi-state licensing and the regulatory variation that comes with operating across state lines.
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- Strong relationship-building and communication skills, with the ability to earn trust and credibility with both internal clinical leadership and external franchise partners.
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- Willingness and ability to travel approximately 40 - 60% of the time, particularly during clinic launch phases.
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- Exposure to EMR platforms, scheduling tools, or operational workflow systems.
Preferred
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- Familiarity with functional medicine, hormone optimization, GLP-1, or longevity medicine service lines as a clinician or in a clinical operations capacity.
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- Experience in a franchise or multi-location clinical environment.
WHAT WE OFFER
- Competitive compensation commensurate with experience
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- Company provided computer and other required equipment
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- Generous benefits package including Healthcare, Dental, Vision, and Life Insurance
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- Complimentary Lifeforce Membership for Full Time Employees
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