Reputation manager

Why Sintra?

50,000+ small business owners use Sintra every day. Not because it's another SaaS tool — but because our AI helpers actually feel like teammates. They reply to customers, post on social media, analyze data, and much more. For someone running a business alone, this is the first time they've had help that actually helps.

We've built something people care about. Now we need to make it great.

We're looking for a Reputation Manager who thrives in the comments section, doesn't flinch at criticism, and knows how to turn a skeptic into a believer. You'll be the voice defending and elevating Sintra's brand across every corner of the internet where people are forming opinions about us.

What you'll do

• Publish engaging posts in our Instagram, Facebook Community every three days to keep our audience informed, inspired, and connected
• Monitor and respond to comments across our Instagram, Facebook Community, and on Facebook and Instagram ad campaigns
• Track mentions of Sintra across Reddit, Google, and AI-powered search sources — and respond thoughtfully wherever our reputation is at stake
• Counter misinformation and negative narratives with facts, empathy, and clarity
• Educate our community on product updates, what's changed, and what's on the roadmap
• Handle tough questions and concerns with professionalism and transparency

What we're looking for

• Proven experience in community management, PR, or brand reputation
• Strong writing skills — you can be direct, warm, and persuasive in the same breath
• Thick skin and a cool head; negativity online doesn't rattle you
• Familiarity with Reddit culture and how AI/search surfaces brand content
• A genuine belief that great communication can change minds

Salary range: €3,000-5,000/month gross, depending on experience.

Benefits

• Equity package: share in the company’s long-term success through an equity plan that rewards your impact and commitment.
• Flexible working model: enjoy a flexible approach to work that supports a healthy balance between your professional and personal life.
• Private health insurance: comprehensive private health coverage to support your well-being.
• Workout sessions with a personal trainer: access guided workout sessions with a personal trainer to help you stay active, healthy, and motivated.
• Daily office-provided lunch: fresh, complimentary lunch provided in the office every workday to keep you energized and focused.