E-commerce Executive

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Irwin’s Megastore is a leading electrical and home appliance retailer based in Waterford, Ireland. We are looking for a motivated and experienced E-commerce Executive to support and help drive the day-to-day operation of our online retail channel. Working closely with senior management, the successful candidate will be hands-on across platform management, digital marketing, catalog maintenance, and the rollout of new digital tools including AI-driven automation.

Key Responsibilities

• Day-to-day management of the Shopify platform including product listings, app configuration, and performance monitoring
• Maintaining and updating a 3,000+ SKU product catalog, including seasonal model changeover updates for major appliance brands
• Assisting with the sourcing and onboarding of drop shipping suppliers for accessory and peripheral product lines
• Supporting the execution and monitoring of Google and Meta PPC campaigns, tracking performance against ROAS targets
• Assisting with the implementation and day-to-day operation of dynamic pricing tools to monitor competitor pricing
• Coordinating with in-house content creators to ensure website and social media assets are
• optimised for conversion
• Supporting the build and deployment of AI chatbot tools for customer service automation
• Assisting with the implementation of on-site AI product recommendation and personalisation features
• Handling day-to-day customer service queries across digital channels and supporting warehouse fulfilment coordination
• Managing and maintaining Click & Collect workflows between physical store locations and the online store
• Supporting delivery routing coordination for large white goods fulfilment across Munster

Requirements

• Minimum 2–3 years of hands-on experience in an e-commerce or digital marketing role within a retail environment
• Experience working with high-ticket or high-value product categories (e.g. large appliances,
• electronics, furniture, or similar)
• Working knowledge of Shopify including product management, app installation, and basic analytics
• Familiarity with Google Ads and/or Meta Ads — experience monitoring and reporting on campaign performance is an advantage
• Interest in or experience with AI tools, chatbots, or marketing automation platforms
• Strong organisational skills and ability to manage a large product catalog with accuracy
• Good written communication skills for customer-facing digital channels
• What we offer -
• Salary: €36,605 per annum
• 39 Hours a week
• Permanent full-time contract
• Opportunity to grow with a digitally ambitious retail business
• Hands-on experience across Shopify, PPC, and AI implementation