Customer Service Specialist

About Peddler

Help build the future of urban logistics

Peddler is building the next generation of urban delivery networks: faster, cleaner and designed for modern commerce.

Peddler is launching the Netherlands’ largest domestic micro-hub network, powered by a leading fleet of cargo bikes and LEVs. From our urban hubs, we help retailers and e-commerce platforms move goods closer to customers , faster, cleaner and built for same-day city logistics.

To scale this network successfully, we need strong hands-on people across our company: people who can turn plans into execution, data into action, and local teams into consistent, high-performing operations.

Are you a student looking for a side job where you can really make a difference? As a Customer Service Specialist at Peddler, you will help customers with their questions and problems, making sure every interaction comes out positively.

What you'll do

As the face of Peddler, you will contribute to maintaining and strengthening customer relationships, making you a key pillar in the growth of our start-up.

• Answer questions and resolve customer issues related to deliveries.
• Ensure that every customer interaction ends with a smile.
• Work quickly and efficiently to resolve issues that will improve for customer satisfaction.
• Work with other departments to ensure customer satisfaction and resolve any issues.