Senior Director of Operations

Position: Senior Director of Operations | Freight Brokerage

Reporting Location: Fort Wayne, IN

If you are built to own an entire brokerage operation — not just manage a team — this is your seat.

We are seeking a  Senior Director of Operations  to oversee and scale enterprise-level freight brokerage operations across multiple accounts and teams. This is a true executive-level opportunity designed for an operator who understands margin, execution, scalability, and accountability at scale.

Why This Role Is Different

Enterprise Ownership

You will oversee national freight operations across high-volume accounts, directly impacting service performance, gross profit, and operational efficiency.

Architect of Scale

Build, restructure, and optimize multi-site and remote operations teams. This is a growth mandate — not a maintenance role.

Executive Visibility

Direct partnership with C-level leadership. You will influence growth strategy, operational structure, hiring plans, and long-term scalability.

Compensation That Reflects Impact

Strong executive base salary + performance-based incentives aligned to margin, productivity, and service metrics. Realistic path to $400K+ annually for high performers.

What You Will Own

• Full oversight of brokerage operations performance
• Team structure, hiring strategy, and leadership development
• Margin improvement and operational efficiency initiatives
• Spot market and contract freight execution strategy
• Service metrics, carrier strategy, and capacity management
• Cross-functional collaboration with Sales and Executive Leadership
• Removal of operational bottlenecks that limit scalability

You will not be handed a small team to "manage." You will be handed an operation to optimize, scale, and elevate.

Our Commitment

Executive-Level Compensation

Strong base + performance incentives tied directly to operational impact.

Strategic Influence

A voice at the table. Your recommendations will drive decisions.

Autonomy

Freedom to build the structure you believe in — backed by leadership support.

Growth Platform

• A clear runway toward VP-level leadership for those who execute.
• This role is for operators who think like owners.
• If you understand brokerage at scale, know how to build leaders beneath you, and want to influence the trajectory of a growing freight organization — this is the opportunity.
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• Lead the operation. Own the outcome. Apply now.

What You Bring

• 8 years in direct freight brokerage operations  (non-asset based required)
• Proven leadership over multi-team brokerage environments
• Experience managing volume-driven, fast-paced freight networks
• Strong financial acumen — deep understanding of GP, margin optimization, and cost controls
• Spot bid & RFQ oversight experience at scale
• Track record of building and leading high-performance operational teams
• Ability to drive accountability without micromanagement
• Executive-level communication and decision-making skills

• Asset-based or carrier-only experience will not be considered. This is pure brokerage leadership.
• All your information will be kept confidential according to EEO guidelines.