Assistant Stock Manager (M/F) - Permanent - London

• Ten years ago, I dared to imagine the first French fashion brand born online... It was called Les Composantes, and it is called Sézane today.
• My priorities have always remained the same: to innovate and to place people, creativity, quality and service at the heart of everything.
• To co-build the future, we are now looking for experienced, structured and agile talents who share the desire to constantly improve everything that can be.
• Passionate, autonomous talents who conceive work with respect for others and for whom nothing is out of reach, as long as we give ourselves the means.
• Sézane is a playground where every day is unlike any other, your job today may not be the same as yesterday's and probably not the same tomorrow.
• We are looking for the talents of an Assistant Stock Manager (M/F) to join our retail team in one of our stores in London under a permanent full-time contract.

As such, your missions will be the following

Stock Management

• Master Sézane's policies, standards and procedures;
• Organise and optimise storage spaces, ensuring daily replenishment of the floor and perfect upkeep of the stockroom;
• Receive, process and store deliveries; assist in planning incoming deliveries and collection changeovers;
• Isolate new products ahead of collection launches;
• Maintain strong product knowledge to meet customer expectations efficiently and support the sales team by retrieving requested items promptly;
• Manage customer returns, including defects, tailoring and dry cleaning;
• Oversee after-sales service, including processing, reimbursements and sending items for repair;
• Manage Click & Collect: intake, scanning, storage and follow-up on pending orders (refunds, returns and customer communication);
• Conduct inventories rigorously (weekly, rotating and full counts);
• Assist with ordering consumables and sundry purchases for the Apartment.

Team Management & Development

• Contribute to planning and organising the stock team's schedule;
• Onboard and train new team members on inventory management processes;
• Set clear objectives and monitor progress regularly;
• Support the development of each team member's skills;
• Foster a positive, collaborative working environment;
• Proactively suggest process improvements;
• Flag stock issues to the Retail team in a timely manner.
• You have experience in stock and team management.
• You have an eye for detail and inventory management has no secrets for you.
• You understand the challenges of Retail and do not hesitate to adapt quickly and efficiently. Priority and time management don't scare you.
• Committed, motivated and proactive, you lead by example and know how to train a team.

Did you recognize yourself in this description and want to join the Sézane adventure? So don't wait any longer!