Senior Collections Specialist

Overview

Blue Yonder is currently seeking a Sr. Collections Specialist to join the Order to Cash team . The role will be based in Poland

Scope

• To manage a ledger of customer accounts and ensure timely payment of invoices to contracted terms
• To field queries from customers and, working with internal teams, manage resolution of disputes

Our current technical environment

• Systems used include Workday, Salesforce, Excel

What you’ll do

• Pursue payment of invoices and related credits, debits, cash on account, etc. for assigned accounts.
• Resolve client issues and disputes, directing appropriately to initiating departments. Follow up with those depar tments, to ensure timely resolution and collections of cash
• Articulate communications through phone calls, emails and dunning letters as appropriate .
• Manage a heavy portfolio of accounts across the UK and Poland
• Run AR Agi ng reports, analyse and prioritize, and plan your work effectively and efficiently
• Communicate major disputes and payment delays to management when appropriate
• Collaborate with the other Order to Cash departments, including but not limited to Credit Approvals, Billing and Contract Entry

What we are looking for

• Around 3 years A/R collections experience required
• Fluent in English
• Advanced systems knowledge in the area of Accounts Receivable
• Knowledge of A/R reconciliations and adjustments
• Intermediate Excel experience

• Salary: 6,679 - 8154 PLN per month (Gross)
• Location: Poland, remote first with access to office

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.