Security Officer - Belize City

Transparent BPO is a leading provider of contact center BPO services. Through talent, process, and technology we integrate with our client’s brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.

Job Overview

The security guard is responsible for ensure that we maintain a safe and secure environment for employees and visitors by patrolling and monitoring premises and personnel.

Responsibilities and Duties

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Obtains help by sounding alarms.
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
• Controls traffic by directing drivers.
• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
• Contributes to team effort by accomplishing related results as needed.
• Be willing and receptive to feed back.
• Be a proactive team player.
• Be recpetive to other duties as they arise.
• Demonstrate a positive attitude while on the job.

Reporting Structure

Site Facilities Manager

Education/Experience

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• High School Diploma or equivalent.
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• Ability to stand, walk, lift heavy items.

Qualifications and Skills

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• Strong written and oral communication skills
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• Ability to multi-task and work independently to complete tasks in a timely manner.
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• Excellent organizational and prioritizing skills.
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• Strong follow-up skills with attention to detail.
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• Excellent customer service and positive interpersonal skills.
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• Ability to work flexible hours with the possibility of working outside of contractual hours.
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• Ability to give and receive feedback appropriately.
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• Ability to stay cool and collected in emergency situations.