Business Operations Coordinator

ABOUT US

Apex Radiology , established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics across Bunbury, Mandurah, Busselton, Margaret River and Perth. We offer a full range of services including CT, MRI, X-ray, Ultrasound, Interventional Radiology and Nuclear Medicine.

Part of the Integral Diagnostics (IDX Group), one of Australasia’s largest radiology networks with 100+ sites, Apex offers a supportive, forward-thinking environment backed by stability, growth, and a strong focus on patient care and innovation.

ABOUT THE ROLE

We have an exciting new opportunity for a highly organised and proactive Business Operations Coordinator to join our Business Support Services division in a full-time capacity with flexible or school hours available to the right candidate.

Reporting to the Business Support Services Manager, the successful candidate will support the day-to-day operational performance of our radiology services. This is a key coordination role, working across clinical, technical, and administrative teams to ensure smooth operations, optimise workflows, and support service delivery outcomes. You will play a critical role in connecting teams, resolving operational issues, and supporting continuous improvement across the business.

Your responsibilities will include

• Coordinate day-to-day operational activities across multiple sites
• Monitor workflows including bookings, reporting turnaround times (TAT), and service delivery
• Support rostering coordination and operational coverage
• Act as a central point of coordination between radiologists, technical teams, and administration
• Assist with tracking performance metrics, dashboards, and operational reporting
• Support referrer and stakeholder issue resolution, ensuring timely escalation and closure
• Maintain accurate data across systems, including RIS/PACS and operational tools
• Assist with system updates, process improvements, and operational projects
• Support compliance, quality assurance, and audit activities

About You

You are a highly organised and detail-oriented coordinator who thrives in a fast-paced healthcare or service environment.

You will bring

• Experience in operations, coordination, or administration (healthcare highly regarded)
• Strong ability to manage multiple priorities and stakeholders
• Excellent communication and problem-solving skills
• High attention to detail and commitment to accuracy
• Ability to work both autonomously and as part of a collaborative team
• Proficiency in Microsoft Office and business systems

Desirable

• Experience in radiology or healthcare environments
• Exposure to RIS/PACS systems (e.g. Comrad, Intelerad)
• Exposure to QGenda
• Experience with reporting, data analysis, or workflow optimisation

FOR YOU

• Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
• Paid Parental Leave: Additional leave to support new parents.
• Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
• Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
• Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
• Referral Bonuses: Financial incentives for referring great talent to our team.
• Career Advancement: Opportunities for career growth and succession planning within an innovative company.
• Work-Life Balance: Flexible work options for full-time or part-time roles.
• Community and Social Events: Engage in a supportive workplace with free parking and great social events.

Apply Now

If you're passionate about people and want to grow your healthcare career, we'd love to hear from you.

👉 Click Apply to submit your CV and cover letter.

📧 Questions? Contact Abbe on 0499 975 518

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.