Property Manager - Market Rent

£36,000.00 - £43,000.00 Per year ‌

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as creating thousands of new affordable homes every year.

We have an opportunity for a Property Manager - Market Rent to join us at SNG, based either from our Basingstoke or Greenham office. This is hybrid working role where you'll be in the office, home, and site visits 2 days per week.

Your role

As a Market Rent Property Manager, you'll be delivering a high quality property management service to our market rent customers. Ensuring that our properties are efficiently let, managed and maintained, maximising rental income and minimising void periods and making sure we have a high level of customer satisfaction.

You'll be involved in all pre-tenancy and post-tenancy activities including carrying out viewings, tenant vetting, routine property inspections, overseeing void properties and arranging statutory inspections and compliance checks.

You will be working collaboratively with colleagues across SNG and developing positive relationships with our customers, contractors and internal and external stakeholders.

About you

You will need outstanding customer service skills and experience in delivering customer services to a diverse range of customers with a broad level of service. You'll also need the ability to manage not only the positive moments but the challenging situations that come with the role including resolving disputes and conflict.

You'll also need

• Previous experience or exposure to Housing, Property or Lettings
• Strong diary organisation and time management skills
• Experience of using different computer systems
• An understanding of internal and external stakeholder partnership working
• Knowledge of private, keyworker, leasing or social housing sector housing management
• An understanding of contracts, how terms are applied and implemented and how breaches are dealt with appropriately

As you will be visiting our properties you will need a full UK driving licence and access to your own transport.

Job Description

We have some great benefits at SNG, including

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/paternity/adoption pay
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Please note a Basic DBS check will be undertaken for the successful candidate.