Supply Chain Manager

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Customer Satisfaction

• Maximize Customer satisfaction , and retention by achieving and aiming to exceed benchmarked availability, service rate and minimizing lead times.
• Lead, Coach and mentor the supply chain organization to ensure that customer centricity is the key priority .
• Inventory availability & Optimization ABC inventory a vailability of 90% for ABC and 70% for DEF in Normet Operations with in Zambia
• Strategically Achieve Optimal Stocking Level in Normet Zambia Operations . Optimise flow of stock into country , reducing unnecessary processes, delays and disruptions, effectively reducing net working capital.

Internal controls

• Review and implement improved Internal controls for Supply Chain in Zambia
• Keep abreast of local regulatory requirements in Zambia, and pro-actively prepare the supply chain organization to incorporate the changes, minimizing impact to the customer.

Safety

• Improve supply chain safety by placing processes in place , which can be evaluated bimonthly.
• Assess risk across supply chain processes for Zambia , and prepare necessary documents (in conjunction with SHEQ lead) to mitigate the risks.

Contracts and Pricing

• Manage and m aintain customer and supplier master data in terms of pricing
• Customer negotiation regarding price changes as per global price changes
• Challenge prices which defer from Market average with counterparts in Finland, if necessary making adjustments .
• Regional VMI contract negotiations and physical setup of operations are in line with expected customer SLAs agreed in the contract.

Warehousing and Logistics

• Ensure standardized warehousing and logistics strategy for the region
• Manage and negotiate all 3 - and 4 PL service providers for outsourced warehousing & logistics network required to support customers
• Bonded facility requirements to support regional parts supply

• Come and share your courage to shine with us!
• Visit our career website for more information.