: Statewide Services Manager, Alcohol and Drug Service

Welcome to St Vincent’s Hospital Sydney

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.

Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About the role

As the Statewide Services Manager, you will lead a high-performing team delivering vital alcohol and drug support services across NSW. In this rewarding leadership role, you will:

• Lead and inspire a multidisciplinary Alcohol and Drug interdisciplinary team, driving service excellence, staff development, and a culture of continuous improvement.
• Shape innovative care through SVHS ADS telehealth, virtual care, and telephone-based services that improve access for communities across metropolitan and rural NSW.
• Drive quality and performance by monitoring service outcomes, analysing data, reporting on key performance indicators, and implementing evidence-based improvements.
• Build strong partnerships with clinicians, executive leaders, the Ministry of Health, and key stakeholders to enhance service delivery and achieve strategic priorities.
• Make a meaningful impact by ensuring people seeking support receive high-quality, accessible, and person-centred care through one of NSW's specialist alcohol and drug services.

About you
We're looking for an inspiring leader who is passionate about improving healthcare access and delivering exceptional services. You will bring:

• Proven leadership experience managing high-performing teams within healthcare or contact centre
• Strong ability to lead service improvement initiatives, analyse performance data, and drive quality outcomes.
• Excellent stakeholder engagement skills, with the ability to build trusted relationships across multidisciplinary teams and external partners.
• Experience managing complex operations, balancing competing priorities, and delivering services that meet strategic and operational goals.
• A collaborative, compassionate, and solutions-focused approach, with a commitment to person-centred care and continuous improvement.

What we can offer you

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
• Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements
• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
• Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
• Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

How to apply

The closing date for applications is 27 August 2026. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.

Respectfully, this role is not open to recruitment agencies.

Reconciliation Action Plan

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct

View Code of Conduct