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Contact Centre Consultant - Inbound, Consumer Contact Centre - Card Call Centre - Inbound (SG) MY

CIMB Group Malaysia · Malaysia

Call Center / BPOExternal listingcontract21 days ago

About The Role

Customer Service & Support

  • Handle customer enquiries, requests, and complaints in a professional and timely manner.
  • Provide accurate information about products, services, policies, and procedures.
  • Identify customer needs and offer appropriate solutions or alternatives.
  • Escalate complex cases to the relevant departments when necessary.

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