Sales Executive

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities

• 1. Walk-in Customer Handling

• Attend walk-in clients professionally
• Understand requirements (design, space, budget)
• Deliver premium product presentation
• Guide customer with design consultation
• Build trust and confidence

1. Requirement Capture

Fill Customer Selection Form (Form 1)

Record

Design selection

Quantities

• Client preferences
• Reference images
• Material selected

1. Order Closure

• Convert customer into confirmed order
• Handle negotiation smartly
• Collect advance payment

1. Onboarding & Expectation Setting

• Explain onboarding sheet
• Take client signature

Clearly communicate

Timeline

Process

Deliverables

1. Quotation Preparation

• Prepare detailed quotation (codes, qty, pricing)
• Share within 24 hours

1. Site Visit Coordination

• Schedule site visit with client & site engineer
• Cross verify the measurements and check the quote
• Revise quotation if required

1. Handover to CRM

• Share complete order details
• Ensure zero missing information
• Drawings, sketches, reference images, selection form all
• data to be shared discussed during presentation

1. Cold Calling and Social Media Enquiries

• Follow up with social media leads
• Zoom presentations and physical meetings to close the
• order
• Convert leads into sales
• Prepare presentations for the meeting
• Convert Instagram / WhatsApp / website enquiries into
• visits & orders

KEY PERFORMANCE INDICATORS (KPIs)

• Monthly sales value
• Average order value
• Walk-in conversion %
• Lead conversion
• Follow-ups done
• Quotation TAT ( Response time ( Error-free quotations
• No wrong commitments
• Immediate walk in handling
• Follow up daily until order closure

JOB DESCRIPTION - SALES

SKILL REQUIREMENTS

Must Have

• Strong communication & sales skills
• Closing ability
• Follow-up discipline
• Design understanding

Good to Have

• Negotiation and convincing skill
• Basic technical knowledge

Proactive

• Ownership mindset
• Professional and presentable

Success in the role

• High conversion rates
• Strong pipeline (calls + digital + walk-ins)
• Premium customer experience
• Smooth project handover

Failures to avoid

• Ignoring social media leads
• Weak follow-up

Over-promising

Only depending on walk-ins

• Proven experience as a Sales Executive or relevant role
• Proficiency in English, Hindi and Kannada
• Excellent knowledge of MS Office, Email Writing & Negotiation
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach