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Strategic Account Manager/vCIO
ONE2ONE Inc. · Lancaster, PA, United States
About The Role
Do you have background in IT and want to use that to solve big problems to help clients achieve their goals?
Are you good at seeing the long-term picture and impact of initiatives and coaching a team through the execution?
🌟 Your Mission
As a vCIO at ONE 2 ONE, you’ll own the strategic direction, alignment, and success of assigned client accounts. You’ll act as the bridge between business and technology , ensuring every IT initiative drives meaningful business impact.
🚀 What You’ll Do
- Build and maintain strong client relationships
- Develop long-term IT strategies and roadmaps aligned with client business goals
- Conduct Quarterly Business Reviews (QBRs) and ongoing VCIO sessions
- Build and manage IT budgets , lifecycle plans, and technology forecasts
- Identify and mitigate security, compliance, and operational risks
- Partner with account managers, engineers, and support teams to deliver on strategy
- Deliver impactful sales presentations and consultative recommendations
❤️ Our Culture
At ONE 2 ONE, we live by our Core Values
- 💫 Lead with a moral compass
- 💫 Be servant minded
- 💫 Put we before me
- 💫 Go beyond the status quo
- 💫 Fail fast, grow, WIN!
- We’re looking for someone who embodies these values — someone who wants to make an impact , not just fill a role.
- 💡 What Makes You a Great Fit
- 5+ years of experience in IT consulting, account management or technical leadership
- Previous experience in a Managed Service Provider (MSP) or recurring revenue environment
- Proven success in IT planning and budgeting
- Proficiency with ConnectWise, SonicWALL, Ubiquiti, Netgear, Microsoft suite
- Excellent communicator and presenter — equally comfortable with executives and technicians
- Experienced in sales support and consultative selling
- Excellent adaptability, prioritization and follow thru in a fast-paced environment
- Self-motivated with minimal supervision
📈 Why ONE 2 ONE?
- A culture that values collaboration, growth, and doing the right thing
- Opportunities to influence client success and shape our service model
- Exposure to diverse industries and executive-level partnerships
- Competitive compensation: Salary range is $90k - $100k + Commission
- Comprehensive Benefits: Health, Dental, Vision, PTO, 401k and more
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