Guest Services Represenative Sr

We are searching for a Guest Services Representative Sr. Someone whose duties include facilitating information between Guest Services (GS) team and the Patient Support Services leadership team. Anticipates departmental needs through daily work activities or projects. Supports manager with tracking and monitoring tasks and compiling documentation completed by GS staff. Leads other administrative tasks including preparing presentations, compiling departmental data reports and overseeing inventory levels. Provides added leadership layer to support staff morale and recognition. Provides input in developing strategies and methods to optimize and enhance GSR performance. Expedites any customer service issues and addresses any staffing needs. Partners with other teams as needed to accomplish patient/family facing initiatives.

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