Quality and Governance Specialist - Patient Experience

Quality and Governance Specialist - Patient Experience Lead | Part Time | 22.5 Hours per Week | Spire Yale Hospital, Wrexham

Are you passionate about improving patient experience and driving service improvement?

Spire Yale Hospital is seeking a Quality and Governance Specialist - Patient Experience Lead to champion the patient voice, lead complaints and feedback management, and support continuous quality improvement across the hospital.

Working within the Clinical Governance team, you will use patient feedback, surveys, complaints and quality data to identify opportunities for improvement and help ensure outstanding patient care.