About The Role

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

Clay Studio Host (Fixed-Term Contract)

Fixed-term contract to cover a period of staff absence during our peak season.

We are looking for a dynamic and creative individual to join our team as a Creative Studio Host at our award-winning tourist destination, World of Wedgwood. World of Wedgwood is the home of Stoke-on-Trent’s most prestigious ceramics brand, Wedgwood, in Barlaston (5 minutes from Trentham).

Reporting to the Creative Studio Manager, you will play an important role in delivering an exciting programme of ceramic experiences, ensuring our guests enjoy extraordinary and memorable visits to the Creative Studios at World of Wedgwood.

We are looking for an enthusiastic, creative, and customer-focused individual, ideally with some experience working with clay and wheel throwing, to support our Clay Studio operation. Alongside hosting engaging studio sessions for guests of all ages, you will assist with processing and tracking customer pieces, maintaining studio standards, and supporting the smooth day-to-day operation of the studio.

Key Responsibilities

Customer Experience

Deliver enjoyable and memorable creative experiences by engaging guests and encouraging participation in studio activities.
Provide clear instructions, demonstrate techniques, and guide guests through creative processes with confidence and enthusiasm.
Respond to guest enquiries in a professional, friendly, and timely manner.
Provide accurate information about Creative Studio experiences, facilities, products, and associated charges.
Help create a welcoming environment that encourages creativity and ensures guests feel supported throughout their visit.

Studio Operations

Host Clay Studio sessions, ensuring a safe, organised, and enjoyable experience for all participants.
Maintain high studio standards, including daily set-up, housekeeping, and closing procedures.
Support the processing, tracking, recording, firing preparation, and collection of customer work.
Process guest transactions and bookings using studio systems.
Assist with stock management, studio materials, and general operational tasks.
Support the wider Creative Studio team with back-of-house processes and shared responsibilities.
Follow all Health & Safety procedures, risk assessments, and studio policies.
Support studio events, workshops, and special activities as required.

About You

Our ideal candidate will

Have a creative flair and an interest in ceramics, ideally with experience working with clay and basic wheel-throwing skills.
Be passionate about delivering excellent guest experiences.
Enjoy engaging with people and feel confident working with guests of all ages and abilities.
Be friendly, approachable, and proactive, with a positive, can-do attitude.
Have excellent organisational and time-management skills.
Work effectively as part of a team while also being able to use their own initiative.
Be comfortable using booking systems, processing transactions, and completing administrative tasks.
Be flexible and willing to support different areas of the Creative Studios when required.

Hours

This is a fixed-term role working approximately 21 hours per week across 3 days , including regular weekend working.

Typical working hours are between 9:30am and 5:00pm , although flexibility may be required to support the needs of the business.

Please note that this role involves interaction with visitors to include children, young people and vulnerable adults, therefore successful applicants will be asked to complete a Disclosure & Barring Service (DBS) Application.

What we can offer you

free onsite gym (accessible 24 hours a day, 7 days a week)
flexible holidays
sociable working hours
free on-site parking
staff discount within the World of Wedgwood and on products within the Fiskars Group brand portfolio
pension scheme
employee assistance programme

If you want to work for a global lifestyle company and a gold-award winning tourist destination that serves luxury, we’d love to hear from you!

Last day of application

2026-07-13

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At Fiskars Group, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:

Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs like onsite gym and cycle to work scheme.

Employee Support: Life happens, and we’re here to support you. We offer employee assistance programs and resources to address local needs, offering confidential counseling, financial guidance, and other valuable support services.

Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.

Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.

Future Planning: We care about your future. We offer pension plan contributions (both company and employee contribute) providing you with financial security in your post-work years

Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.

Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.

Vested Interest: Through our Employee Share Purchase Plan (ESPP), you have the opportunity to invest in Fiskars Group and become a proud co-owner, sharing in the success and growth of the company.

Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.

Other benefits: Free onsite parking

Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.

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Pioneering design to make the everyday extraordinary

Fiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth. In 2024, Fiskars Group’s global net sales were EUR 1.2 billion and we had close to 7,000 employees. We have two Business Areas (BA), Vita and Fiskars.

BA Vita offers premium and luxury products for the tableware, drinkware, jewelry and interior categories. Its well-known brands include Georg Jensen, Royal Copenhagen, Wedgwood, Moomin Arabia, Iittala and Waterford. In 2024, BA Vita’s reported net sales were EUR 605 million. Already 50% of BA Vita’s net sales comes from direct-to-consumer sales, comprising approximately 500 stores and approximately 60 e-commerce sites.

BA Fiskars consists of the gardening and outdoor categories, in addition to the scissors and creating, as well as cooking categories. The brands include Fiskars and Gerber. In 2024, BA Fiskars’ net sales were EUR 547 million.