Service Administrator

Service Administrator -

Porsche Centre Markham, Markham, ON L3P 3M2

At Porsche Centre Markham , we are passionate about delivering an exceptional ownership experience to every customer. We are currently seeking a detail-oriented and adaptable Service Administrator to join our team. This role is essential in ensuring the smooth operation of our service department by managing schedules, processing documentation, and supporting both customers and internal teams.

The Service Administrator reports to the Service Manager and is responsible for providing administrative support to the service department while serving as a flexible team member who can assist across departments as needed. This position requires a high level of organization, adaptability, and excellent communication skills.

Key Responsibilities

• Manage and maintain service schedules, appointments, and logs.
• Prepare and process service orders, invoices, and reports.
• Handle incoming calls, emails, and inquiries related to service requests.
• Maintain accurate customer records and service histories in internal systems.
• Support compliance and documentation processes.
• Provide backup coverage for front desk/reception, customer service, or other admin roles and during staff absences or peak periods.
• Assist various departments with clerical and logistical support.
• Participate in cross-training to stay updated on different team processes and positions.

Skills and Qualifications

• 2+ years of administrative or customer service experience.
• Strong organizational and multitasking skills.
• Proficient in Microsoft Office Suite and basic office equipment.
• Excellent verbal and written communication.
• Ability to adapt quickly to new tasks and environments.

The Rewards

• Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.
• Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
• Stock Purchase Program - employees can purchase the Lithia & Drive way stock (NYSE: LAD) at a discount.

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Pay: $50,000 annual salary

Vacancy: This is an existing vacancy

We thank all applicants for their interest – please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.