Cashiering Operations Supervisor

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Position Summary

This position is responsible for supervising the Bankers and Front Window Cashiers.

Primary Duties and Responsibilities : includes but not limited to

• Assists the Cashiering Operations Shift Manager with daily operations including supervising, training and counseling of employees
• Ensures compliance with casino regulatory rules and regulations as well as casino internal and accounting controls in order to safeguard the company's assets
• Handles customer service and employee related problems professionally

Secondary Duties and Responsibilities

• Assumes Cashiering Operations Shift Manager’s responsibilities, in their absence
• Works a variety of jobs in the department, as needed

Minimum Education and Qualifications

• High School Diploma or equivalent
• Two years of casino currency handling experience

Competencies : Incumbent will master the following competencies while in this position

• Good written and verbal communication skills
• Good organizational and multi-tasking skills and the ability to delegate tasks
• Knowledge of the Front Windows and Banks
• Knowledge of casinos computer management system

Training Requirements

• Must attend all appropriate Human Resources Supervisor Training classes
• Knowledge of Outlook, ACSC, NRT/Certegy and ERP computer systems
• Knowledge of the casino computer management system

Physical Demands and Work Environment

• Must be able to work in a smoking environment
• Must be able to lift up to 25 lbs.
• Must be able to stand for extended periods of time
• Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift

Regular

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.