DOC Controller
ERM Global Services Private Limited · New Delhi, India
About The Role
Doc Controller
Why This Role Matters
We’re looking for a motivated Consultant to provide critical project, proposal, and document control support across ERM’s Liability Portfolio Management and Remediation (LPMR) business. In this role, you’ll help ensure projects run smoothly from proposal development through execution and close‑out, supporting strong financial controls, high‑quality deliverables, and effective collaboration across teams.
Your work will directly support Project Managers, finance teams, and business developers, helping ERM deliver complex sustainability and remediation projects efficiently and consistently.
What Your Impact Is
You’ll play a key role in supporting project delivery and business development activities by coordinating financial tracking, proposal content, contract documentation, and project close‑out processes. Your attention to detail and ability to manage priorities will help teams stay organized, compliant, and responsive to both client and internal needs.
What You’ll Bring
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- Proactive mindset and ability to work independently within established project controls
- Attention to detail and commitment to document quality and accuracy
- Clear written and verbal communication skills
- Comfort working in a fast‑paced, collaborative consulting environment
Key Responsibilities
Project & Financial Support
- Support project progress and financial reviews, including time tracking, budget monitoring, and rate checks
- Prepare weekly or monthly project status updates
- Assist Project Managers with contract documentation and evidence for out‑of‑scope client requests
- Support invoice preparation, approval confirmation, and escalation of issues as needed
- Follow up on payments where not managed by Accounts Payable
Proposal & Business Development Support
- Support proposal preparation, including case studies, CV formatting, templates, standard chapters, and reference archiving
- Assist with pricing integration, including converting ERM pricing tools into client‑specific formats
- Upload proposals into ERM systems (e.g., Commercial Hub)
- Support scheduling and coordination activities related to proposals
Document Control & Quality Management
- Edit and format project and proposal documents to ensure quality, consistency, and alignment with ERM branding
- Perform translations using approved tools when required
- Coordinate with Project Management and Finance teams to upload contracts into the Contract Repository
- Maintain organized and accurate project records in line with ERM document control standards
Health, Safety & Project Close‑Out
- Support logistics and health & safety documentation, including tracking near misses or incidents
- Execute project close‑out checklists and ensure proper archiving of project documentation
- Create project summaries, flyers, or case studies from completed projects for future proposals
Required Qualifications
- 2–4 years of relevant experience in project support, consulting, professional services, or a similar environment
- Advanced proficiency in Microsoft Word, Excel, and PowerPoint
- Experience using Salesforce or similar CRM systems
- Fluency in English (written and spoken)
- Strong organizational skills with a proactive, detail‑oriented approach
Preferred Qualifications
- Experience supporting project financial management, invoicing, or reporting
- Additional language skills (Spanish, French, Italian, Portuguese, or Dutch)
- Experience supporting consulting, engineering, or professional services teams
- Familiarity with proposal development and document control processes
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