Business Development Coordinator

WE ARE HIRING A BUSINESS DEVELOPMENT COORDINATOR

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

What you'll be doing

Driving Commercial & Client Activity

• Support the MD across client development, proposals, and revenue-generating opportunities
• Prepare and deliver compelling client presentations, pitches, and commercial proposals
• Join client meetings, contributing to discussions and managing follow-ups and next steps
• Act as a key point of contact for clients, maintaining strong and professional relationships
• Confidently engage clients via email and phone to progress opportunities

Supporting Sales & Strategy

• Prepare briefings, research, and insights ahead of client meetings
• Lead or support brainstorming sessions to develop new ideas and campaign approaches
• Collaborate with Strategy, Creative, Partnerships, and Account teams to develop best-in-class proposals
• Think proactively about new opportunities and revenue potential across clients

Execution & Coordination

• Manage end-to-end coordination of proposals, contracts, and project handovers
• Ensure all processes, approvals, and timelines are followed and delivered to a high standard
• Track actions, follow-ups, and internal workflows to keep momentum across all projects
• Maintain accurate CRM records and support reporting

MD & Leadership Support

• Prepare key documents, presentations, and materials for senior meetings
• Attend internal and external meetings, taking ownership of minutes and action tracking
• Coordinate schedules, priorities, and deliverables to maximise efficiency
• Represent the MD in selected internal meetings where required

Who we're looking for

• Strong commercial mindset and sales awareness
• Experience in account management, strategy, or commercial roles
• Exceptional organisational skills with the ability to manage multiple priorities at pace
• Confident communicator with strong written and verbal skills
• Advanced PowerPoint and Excel skills
• High attention to detail and ability to deliver to a consistently high standard

Who you are

• Self-motivated, proactive, and results-driven
• Energetic and adaptable; comfortable in a fast-paced, evolving environment
• Naturally organised with a strong sense of ownership
• A collaborative team player who brings a positive, solutions-focused mindset
• Commercially curious, with a desire to learn and grow within a sales-driven business

• Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.
• At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.
• A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
• If you're excited by everything we've told you, then it's time to apply!