Operations Manager

Workster is partnering with a leading European e-mobility scale-up to hire an Operations Manager for its growing Operations team in Mannheim.

This company is building one of the largest and highest-quality e-bike platforms in Europe by sourcing, refurbishing, and delivering premium electric bikes through a highly efficient, customer-first operation.

As Operations Manager, you will own key parts of the end-to-end operational flow, lead and scale warehouse and bike mechanic teams, and build the processes that will support rapid growth while maintaining exceptional service and quality.

Your Role

• Lead and scale a team of warehouse associates and e-bike mechanics (towards 100+ FTE over time)
• Own, design, and continuously improve major parts of the operational flow
• Drive a strong customer-centric mindset across all operational decisions
• Ensure outstanding daily warehouse output and performance
• Manage relationships with suppliers, manufacturers, and partners
• Design and optimize processes for customer experience and financial efficiency
• Build tools, dashboards, and reporting to gain full visibility on operations
• Work closely with cross-functional teams to support fast growth and expansion
• Lead by example in a hands-on, high-performance environment

Your Qualifications

• Strong academic background in Engineering, Logistics, Finance, Business, or a related field
• 1–3 years of experience in Operations, Finance, Consulting, or similar roles
• Fluency in both German and English
• Strong leadership and communication skills in operational or warehouse environments
• Excellent analytical and problem-solving abilities
• High attention to detail with a strong drive for operational excellence
• Comfortable working in fast-paced, changing environments
• Ownership mindset with readiness to take responsibility for complex operations

The Offer

• A key leadership role in a fast-growing European e-mobility company
• High ownership and real impact on how the operation is built and scaled
• Steep learning curve and strong career development opportunities
• Dynamic, entrepreneurial working environment
• Exposure to sustainable mobility and cutting-edge logistics operations
• International, ambitious team working on a meaningful product