Business Analyst (Vendor Product Specialist)

• 🌏 Vendor Product Specialist (Technical Business Analyst) — Philippines | Pax8
• Working arrangement At Pax8
• We believe great work happens when people connect, collaborate, and grow together — so our teams are based in-office, with flexibility built in.

• During your first 6 months, you'll be based in our Manila office to immerse yourself in the team, the culture, and your role.
• After 6 months, you'll be eligible to request a hybrid arrangement of up to 2 days working from home each week, tailored to your role and team rhythm.

We're committed to being an employer of choice, and workplace flexibility is a core part of how we attract, support and retain great people.

✨ Why this role is exciting

Step into a role where technical insight meets commercial impact. As a Vendor Product Specialist at Pax8, you’ll sit at the intersection of technology, vendor strategy, and partner success—shaping how products are positioned, supported, and delivered across our marketplace. You won’t just support solutions; you’ll influence how they evolve. As Pax8 continues its journey into AI-powered innovation, you’ll grow alongside emerging technologies, building future-ready expertise and helping partners unlock smarter ways of working.

🌍 Our culture & what makes Pax8 different

At Pax8, we’re redefining the way MSPs engage with cloud technology—combining innovation, simplicity, and a people-first culture. You’ll be joining a global organisation with a startup feel, where collaboration and authenticity drive everything we do. We work hard, support one another, and celebrate wins together while continuously evolving how we deliver value to our partners.

🚀 What you’ll be doing

• 🤝 Act as the key technical and commercial bridge between Pax8, vendors, and partners
• 📊 Translate complex product capabilities into clear and actionable insights for internal teams and customers
• 🧩 Analyse business requirements and align them with vendor solutions to drive adoption
• 💡 Support go-to-market initiatives, product launches, and enablement strategies
• 📚 Deliver product expertise through training sessions, documentation, and internal knowledge sharing
• 🔍 Identify opportunities for process improvements and product optimisation
• 🎯 Collaborate cross-functionally with sales, marketing, and operations to deliver a seamless partner experience

🌟 The impact you’ll make

Your work will directly influence how partners understand, adopt, and succeed with vendor solutions. By simplifying complexity and enabling confident decision-making, you’ll help accelerate growth, improve partner outcomes, and strengthen Pax8’s marketplace offering.

🧠 What you’ll bring

• Proven ability to translate technical concepts into business value
• Substantial experience working with cloud technologies, SaaS products, or vendor ecosystems
• Demonstrated analytical mindset with the ability to interpret data and drive insights
• Strong stakeholder management and communication skills across technical and non-technical audiences
• Proven experience supporting product lifecycle activities or business analysis functions
• Ability to work collaboratively in fast-paced, evolving environments
• A curious, proactive approach with a passion for innovation and continuous improvement

🔐 Trust and Hiring

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions