Supervisor, HR Administration

About this job opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

This brand-new role is an exciting opportunity for an experienced HR administration professional to work closely with all functions in the HR team, across the organization and externally, to drive and support dynamic global projects within the HR Operations team. This role focuses on driving process consistency, customer service excellence and continuous improvement across HR administration activities. Alongside the opportunity to expand into a new or global people manager role to support and develop a team of HR Administrators

Main responsibilities

• Lead and support a global team of 4 HR Administrators, through fostering a positive, collaborative and inclusive team environment.
• Manage full employment lifecycle administration in the EMEA region with the specific emphasis on the United Kingdom, alongside any projects to support the global HR Business Partners.
• Monitor and support all team tasks for the employee life cycle (e.g. onboarding, offboarding, employee changes) and conduct analysis of team performance.
• Maintenance of HR systems and employee folders, through regular data audits, ensuring accuracy and integrity of employee data across global offices.
• Provide analysis and insights into HR Operation activities while closely collaborating with HR Business Partner, HR Leads and the Senior Manager, HR Operations.
• Proactively identify and implement the project coordination of process improvement initiatives for more efficient and streamlined HR operational processes.
• Help implement employee engagement activities and programs globally.
• Guide and drive updates or creation of HR operation documentation and forms while providing HR operational insights where required for HR policies, toolkits and procedures.
• Serve as an escalation point of contact for employees regarding HR-related queries, and raise awareness of applicable HR policies and processes, alongside local HR Business Partners.

Experience needed for this role

• Robust experience in supporting HR Operation processes, of the full employment lifecycle.
• Experience in using an HR system (Workday) or any HR/Payroll software is preferred.
• Excellent Microsoft Office applications in general (particularly Word, PowerPoint and Excel), with proven ability to learn new technologies.
• Successful adoption of process improvement standard practices and their initiatives.
• People person with excellent communication skills and teamwork orientation.
• Strong organizational skills with excellent attention to detail, being able to prioritize multiple tasks at high-volume, meet deadlines and work under pressure.
• A proactive, curious mindset with a desire to learn, grow and adapt.
• Ability to maintain confidentiality and exercise discretion.
• Team player who can collaborate with direct team and of others in the organization and external vendors, alongside independently driven time management.
• Experience managing a small team or experience mentoring/coaching colleagues is desirable.

About you and Our core values

• Taking ownership, working with integrity and respect
• Being a team player is key to our culture
• Solution and customer focused
• Great initiative with the goal for excellence in achieving results
• Dedicated to developing and always looking for continuous improvements
• Be creative, be committed, be engaged and enjoy what you do

UK Package and benefits

• Competitive Salary
• Competitive vacation allowance
• Calm app
• WFH Allowance
• Life Assurance
• Private Medical Insurance
• Cycle to Work Scheme
• EAP
• Eye Tests & Glasses Contribution
• Simplyhealth Enhanced Health Plan
• Pension Scheme
• Give-As-You-Earn (GAYE)
• Employee Referral Program
• CloudPay NOW
• Paid Volunteering days
• Marriage Leave
• Bereavement Leave
• Vacation Purchase Plan

CloudPay is committed to being an equal opportunities employer.

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#LI-Hybrid

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

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