Customer and Partner Development Coordinator

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Role Summary

With the launch of PTC Korea's new Customer Experience Center (CXC), we are looking for a proactive professional to be the "face and anchor" of our Seoul office. This role is a 50/50 blend of premium VIP Hosting and Office Operations.

You will ensure our high-touch customer center and the overall office environment remain business-ready, creating a seamless experience for both our executive guests and internal team.

Key Responsibilities

You will focus on two core pillars

1. CXC Operation & Executive Hosting

• VIP Experience: Serve as the main host for executive-level customers and partners, ensuring a premium, high-touch experience during their visits.
• Space Management: Oversee the day-to-day operation and bookings of the CXC, maintaining global standards in collaboration with our HQ team.
• Event Support: Partner with Sales, Marketing, and PR teams to support on-site logistics for key customer programs and corporate events.

1. Office Operations & Workplace Experience

• Workplace Management: Maintain a professional and pleasant office environment, managing facility upkeep and vendor relations.
• Corporate Administration: Manage core office operations, including essential corporate documentation, workplace supplies, and employee onboarding/offboarding setup.
• Operational Liaison: Handle front-office correspondence (visitor access, inquiries) and support routine business reporting.

Qualifications

• 3–7 years of experience in office administration, customer support, hospitality, or event coordination (ideally in a multinational environment).
• Natural confidence and professionalism in hosting executive-level clients and partners.
• Highly organized with a proactive mindset to manage workplace needs independently.
• Fluent in Korean with clear, working-level English for collaboration with Global HQ.
• Available for on-site work from the Seoul office at least 4 days per week.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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