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Case Manager / Litigation Assistant

Impact BPO · Tegucigalpa, Honduras

Healthcare AdministrationManager LevelQuick applyfull-time3 days ago

About The Role

We are seeking a highly organized and detail-oriented Case Manager / Litigation Assistant to support personal injury cases from pre-litigation through litigation. This role requires strong case management skills, the ability to handle discovery processes, and excellent communication with clients, providers, and legal teams.

Requirements

  • Previous experience in plaintiff personal injury strongly preferred
  • Litigation and discovery experience is a plus
  • Familiarity with CasePeer is preferred
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication abilities
  • Ability to work independently and meet deadlines
  • High attention to detail and accuracy
  • Professional demeanor with a client-focused mindset
  • Ability to handle confidential information with discretion

Preferred Skills

  • Knowledge of California personal injury claims and litigation processes
  • Familiarity with discovery procedures and deadlines
  • Understanding of medical terminology and billing practices
  • Experience handling UM/UIM claims
  • Experience managing liens and settlement documentation
  • Solid understanding of insurance claim procedures

Responsibilities

  • Manage personal injury cases from intake through settlement
  • Handle insurance claims, Letters of Representation, and coverage tracking
  • Monitor client treatment, coordinate appointments, and maintain case updates
  • Support attorneys with litigation and discovery, including drafting responses
  • Communicate with clients to gather documentation and review case details
  • Track deadlines, follow-ups, and ensure timely case progression
  • Request and organize medical records, billing, and lien documentation
  • Maintain accurate and organized files in CasePeer and Box
  • Conduct regular follow-ups with clients and providers
  • Assist with demand packages, settlements, and case resolution
  • Document all activities and maintain compliance with internal processes
  • Track daily activity, report progress, and resolve missing items promptly

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