Case Manager

We are seeking a highly organized and proactive Case Manager to oversee Personal Injury cases and ensure a smooth process from intake through resolution. This role requires strong coordination, communication, and attention to detail while working with clients, providers, and legal teams.

Responsibilities

• Assess client needs and case requirements
• Develop and manage individualized case plans
• Maintain communication with clients, providers, and stakeholders
• Monitor case progress and provide consistent follow-ups
• Coordinate appointments, referrals, and services
• Maintain accurate and updated case documentation
• Track deadlines, treatments, and legal/medical milestones
• Advocate for client needs and ensure timely support
• Prepare reports and case summaries
• Ensure smooth coordination between all involved parties

Requirements

• Personal Injury experience (required)
• Experience working with U.S. law firms (required)
• Near-native / C2 English proficiency (written and verbal)
• Strong communication and interpersonal skills
• Excellent organizational, time management, and multitasking abilities
• Strong attention to detail and problem-solving skills
• Ability to work independently and meet deadlines
• Experience with legal/medical/insurance processes
• Experience managing case files and documentation
• Familiarity with systems such as Casepeer, Filevine, Clio, or similar (preferred)