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Operations & Compliance Assistant

Impact BPO · Tegucigalpa, Honduras

Operations ManagementEntry LevelQuick applyFull-time3 days ago

About The Role

We are looking for a detail-oriented and proactive Operations & Compliance Assistant to support our daily operations and ensure compliance across key business processes. This role is ideal for someone who thrives in a structured environment, can work independently, and has a strong administrative and compliance background.

Responsibilities

  • Handle incoming calls and direct inquiries to the appropriate team members
  • Perform general administrative and clerical duties to support daily operations
  • Maintain a professional and organized office environment, including vendor coordination
  • Welcome and assist Houston office personnel when needed
  • Coordinate company events and internal activities
  • Support CEO and HR with timekeeping and attendance tracking
  • Assist in implementing and maintaining company policies and procedures
  • Manage office supplies and coordinate equipment maintenance
  • Support client onboarding and maintain ongoing client communication
  • Monitor payroll and labor compliance under DBRA regulations
  • Prepare, track, and maintain compliance documentation and reports
  • Identify and escalate compliance issues promptly
  • Assist in weekly, monthly, and quarterly compliance reporting
  • Maintain and update DBRA project overview and billing database

Qualifications

  • Ability to work independently with minimal supervision
  • Excellent written and verbal bilingual communication skills (English & Spanish)
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Associate or Bachelor’s degree in Business Administration or related field
  • Previous experience in administrative, operations, or compliance roles is required
  • Strong organizational and multitasking skills
  • High attention to detail and ability to handle confidential information

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