Financial Representative

Bronx, New York Grant Funded

No Department

REV - Patient Access WSQ ED Registration Bargaining Unit

1199 Work Shift

Evening Work Days

WEEKENDS AND HOLIDAYS Scheduled Hours

4 PM-12 AM Scheduled Daily Hours

7.5 HOURS Hourly Rate

$29.94

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

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Job Summary

The position is responsible for performing a variety of clerical duties to support the efficient operations of patient access. Primary responsibilities include completing patient registration, verifying insurance information, and collecting payments for financial responsibilities. The role also involves gathering and scanning required documents, capturing signatures on various consent forms, and referring patients to the patient financial services department for potential Medicaid and/or financial aid applications. The position manages account billing once insurance details are verified, all while maintaining adherence to customer service standards, and departmental guidelines to ensure a seamless patient experience and operational efficiency.

Schedule: Part Time

• Weekends - 4pm-12am
• + Holidays Required

Qualifications

• High school diploma or GED is a must with college course work preferred,
• 1 year of work experience required
• Experience in registration, collection, and insurance verification preferred.
• Must be experienced and providing excellent customer service and problem escalation/resolution in high value atmosphere.
• Candidates must have strong communication skills, both verbal and written, with excellent telephone and face-to-face communication.
• Must be able to work independently and get along with others.
• Must successfully pass pre-hire assessments; math, grammar/vocabulary, and customer service with a score of 80% or above.

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.