Case Manager

We are seeking a highly organized and detail-oriented Personal Injury Case Manager to join our growing legal support team. This is a fully remote position, ideal for professionals with experience managing personal injury cases who thrive in fast-paced, client-focused environments.

Responsibilities

• Manage a full caseload of personal injury files from intake through settlement or litigation.
• Maintain consistent communication with clients, providing case updates and addressing questions with professionalism and empathy.
• Coordinate medical treatment, request and track medical records and bills.
• Liaise with attorneys, insurance companies, medical providers, and third parties.
• Monitor deadlines, follow up on outstanding items, and ensure compliance with case timelines.
• Update and maintain accurate case notes and documentation in case management systems.
• Assist with demand packages, settlement documentation, and general case preparation.
• Ensure confidentiality and compliance with legal and ethical standards.

Qualifications

• Proven experience as a Personal Injury Case Manager or in a similar legal support role.
• Strong knowledge of personal injury processes, terminology, and case lifecycle.
• Excellent written and verbal communication skills in English.
• Strong organizational skills and ability to manage multiple cases simultaneously.
• Experience working with legal case management software and CRMs.
• Ability to work independently in a remote environment.
• Reliable internet connection and a quiet home workspace.