Social Media & Marketing Specialist

This is a remote position.

Rockstar is seeking a creative, organized, and proactive Social Media & Marketing Specialist to support U.S.-based businesses on a full-time remote basis. This role is built for marketing professionals who can take ownership of a brand's digital presence, from content planning and creation through scheduling, analytics, and community engagement, and who bring fresh ideas, consistent execution, and a genuine passion for storytelling.

In this role, you will manage social media platforms, create compelling content, support digital marketing campaigns, track performance, and help clients grow their visibility and reach online. Depending on the client, responsibilities may also include website updates, SEO support, email marketing, referral and community outreach, and recruitment marketing. Some clients may also request light executive or personal assistant support as a secondary function.

This is not a passive posting role. The ideal candidate is self-directed, brings ideas to the table, and takes pride in building a brand presence that actually moves the needle.

KEY RESPONSIBILITIES

Social Media Strategy & Management

• Manage and grow social media profiles across platforms including Instagram, Facebook, TikTok, YouTube, LinkedIn, and Google Business Profile
• Develop and maintain a content calendar that ensures consistent, on-brand posting across all active channels
• Direct and coordinate content collection from internal teams, staff, or multiple locations as needed
• Monitor social media engagement, comments, and messages, responding or routing as appropriate
• Track and report on social media performance metrics, follower growth, and engagement trends

Content Creation & Production

• Create engaging visual and written content including graphics, reels, short-form videos, carousels, captions, and promotional materials
• Edit video content using tools such as CapCut or similar platforms to support timely delivery
• Design branded assets using Canva or equivalent design tools, maintaining visual consistency across all content
• Write compelling copy for posts, newsletters, blogs, and promotional materials that reflects brand voice and values
• Develop content themes and campaign ideas proactively, not just in response to direction

Digital Marketing & Website Support

• Support email marketing campaigns using platforms such as Mailchimp or similar tools
• Assist with website content updates, blog publishing, landing pages, and job postings
• Support basic SEO improvements and help monitor website analytics and traffic performance
• Manage online advertising campaigns and support paid social or digital ad efforts as assigned
• Monitor and support online reputation management, including Google reviews and public-facing brand presence

Brand Growth, Outreach & Community Engagement

• Support campaigns designed to grow referrals, increase brand awareness, and drive new client or patient starts
• Assist with outreach to referral partners, community organizations, schools, and other external stakeholders
• Help plan and promote internal and external events, workshops, community activities, and organizational milestones
• Create promotional materials for events, programs, and service launches
• Support recruitment and employer brand marketing including job postings, team highlights, and culture-forward content

Analytics, Reporting & Continuous Improvement

• Track key performance indicators including engagement rates, reach, referral growth, website analytics, and campaign outcomes
• Provide regular performance reports to leadership with clear data summaries and actionable recommendations
• Analyze marketing campaign effectiveness and propose improvements based on results
• Stay current on platform algorithm changes, content trends, and digital marketing best practices

Executive & Personal Assistant Support (Where Applicable)

• Depending on the client, this role may include supplemental executive or personal assistant responsibilities, such as scheduling, inbox organization, task coordination, document preparation, and general administrative support, to help business owners stay focused and organized.

Requirements

Required

• 2+ years of experience in social media management, digital marketing, or content creation
• Proven ability to create high-quality visual and written content across multiple platforms