Starszy Specjalista/Technician Road T&L Senior Specialist with French

Your responsibilities Participate in creation of a brand new team responsible for B2B customer service and logistics - take part in process transition and knowledge transfers. Plan and execute road transport operations, ensuring the timely and accurate delivery of steel goods. Create loading instructions and manage load dispositions, taking into account customer deadlines and logistical constraints. Monitor and follow up on transportation schedules, proactively identifying and resolving any delays or issues. Analyze and monitor road transport costs to ensure adherence to budget and identify opportunities for cost savings. Track and report on transport performance, ensuring compliance with operational KPIs (e.g., On Time In Full, cost efficiency). Collaborate with internal teams such as purchasing, production, and sales to ensure transport plans align with production schedules and customer needs. Liaise with transport companies and customs agencies to ensure smooth operations and resolve any issues related to transportation, customs, or delivery. Our requirements Hybrid working system from office in Kraków: 3-2 and 2-3 changing each week (50% home office) Fluent communication skills in French and English - business level of French is a must Experience in order and process management or logistics/supply chain Empathetic, relationship-oriented, and able to make quick, sound decisions under pressure Client relationship-oriented, not focused only on reaching KPIs