Manager, Transformation

Job Title

Manager, Transformation

Job Description

1. Innovation Leadership
2. Strategic Visibility
3. Process Optimization
4. Best Practices and Training: -Drive, deliver, and deploy various Innovation Initiatives

• -Have a seat on the table and be highly visible across xBRs, client or account meetings, and client visits
• -Provide end to end assessments and customer journey map to streamline the process and propose the
• applicable automation tools and process improvement
• -Lead ideation sessions with the account and co-innovation with the client
• -Replicate best practices applicable to the account
• -Establish analysis and action plans related to Innovation to address VOC, CVAs, and prevention/improvement of
• any Hypercare status
• -Provide awareness and/or trainings on Automation, Roots, and Six Sigma

Location

PHL Quezon City - Tera Tower 16th Floor

Language Requirements

Time Type

Full time If you are a California resident, by submitting your information