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MR
Assistant Manager, Events
Melco Resorts · City of Dreams Macau
About The Role
REQ13837 Assistant Manager, Events (Open)
POSITION SUMMARY
The Assistant Manager, Events is responsible for assisting Image Ambassador management and event activities within the Company, job duties include but not limited to SOP enforcement, Scheduling and training for Image Ambassador. As well as ensuring smooth execution of all events plans, event operations and achieve business expectation and goals set by management.
PRIMARY RESPONSIBILITIES
- Assist Senior Manager, Events in Image Ambassador management, ensuring grooming, etiquette and service delivery protocol.
- Coordinate training and conduct briefing for Image Ambassador.
- Manage requests and scheduling for Image Ambassador.
- Evaluate and coordinate event venues, including layout, setup, and equipment arrangements to enhance the guest experience.
- Build and maintain relationships with vendors and suppliers, overseeing the procurement of all event materials.
- Work closely with cross-functional teams, including Projects, Property Service, and IT, to align technology solutions with event objectives.
- Manage on-site implementation of events, ensuring seamless operational setup.
- Maintain detailed records of event operations, expenses, and outcomes.
- Assist to maintain effective communication with internal teams.
- Budget monitor and management.
- Ensure all events comply with company policies, procedures, health and safety guidelines related to Events and Entertainment.
QUALIFICATIONS
Experience (please indicate minimum required and preferred experiences )
- Two years or more experiences in events and entertainment field, with one year relevant management experience.
- Experience in event operation, and executing technical aspects of event.
- Experience in integrated resorts is an advantage.
Education (please indicate minimum and preferred academic requirements)
- Degree Holder in relevant field.
- Appropriate Tertiary Qualifications.
Skills / Competencies (please indicate requisite competencies that are qualified for the position)
- Excellent interpersonal and manage event operation effectively.
- Demonstrate strong problem solving skills.
- Able to work under pressure, ensuring successful event delivery.
- Willing to adopt and implement new approaches and practices to meet changing circumstances.
- Strong English, Cantonese and Mandarin written and verbal skills are essential.
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