Lead Project Manager, eCOA
US Biomedical Systems India Pvt Ltd. · Bangalore, India
About The Role
At Clario, a part of Thermo Fisher Scientific, we are transforming clinical trials through cutting-edge endpoint technologies and data solutions. As a Lead Project Manager within our eCOA function, you will play a critical role in leading complex client projects, ensuring delivery of high-quality services on time and within budget while fostering a strong customer-centric culture. You will also lead and develop Project Management staff, driving operational excellence and continuous improvement across programs.
What We Offer
- Competitive salary and performance-based incentives
- Comprehensive health and wellness benefits
- Opportunities for career development and progression within a global organization
- Collaborative, inclusive, and innovation-driven work environment
What You’ll Be Doing
- Lead, mentor, and manage Project Management staff, including career development, training oversight, and performance management
- Conduct quality reviews of system setups and project documentation to ensure compliance with SOPs and quality standards
- Facilitate team communication through regular status meetings, workload monitoring, and forecasting activities
- Define and track performance metrics to drive team efficiency and continuous improvement
- Independently manage the full lifecycle of clinical trial programs, including planning, setup, monitoring, and closeout activities
- Gather and translate customer requirements into actionable plans for cross-functional internal teams
- Oversee study documentation, reporting, equipment distribution, and data archiving processes
- Manage study timelines, budgets, and financial performance, including forecasting, scope changes, and invoice reconciliation
- Identify risks proactively, implement mitigation strategies, and escalate issues as needed
- Lead internal and external stakeholder interactions, including client communications and negotiations, to ensure alignment and successful delivery
- Drive problem-solving initiatives to resolve customer issues and maintain clear issue tracking for timely resolution
- Support cross-functional teams and contribute to operational readiness for new product or service initiatives
- Participate in client-facing meetings, including investigator meetings, and support business development initiatives where required
What We Look For
- Bachelor’s degree with demonstrated project management experience in the pharmaceutical or clinical research industry
- 5–10 years of experience managing projects within drug development or a related field
- Proven ability to lead, mentor, and develop team members
- Strong knowledge of clinical trial processes and lifecycle management
- Excellent organizational, prioritization, and time management skills
- Strong interpersonal and communication skills, with the ability to effectively engage with internal and external stakeholders in English
- Experience managing budgets, financial forecasts, and project scope
- Detail-oriented with a proactive and solution-focused approach
- Proficiency in Microsoft Office tools and project tracking systems
At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.
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