(EG0040) Senior AEM Content Operations Engineer

• Join Nortal for your next big adventure. We are seeking an AEM Content Operations Engineer to join our team, grow with us, and teach us a few things along the way.
• Explore the Nortal experience!

• Join our close-knit LATAM remote team : Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.
• Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values.
• Your well-being matters : Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.

• Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best.
• Ready to grow with us? 🚀
• Here’s what we offer you by joining us!

• Competitive USD salary – We value your skills and contributions!
• 100% remote work – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!
• Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!
• National Holidays celebrated – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture.
• Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better.
• Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance!
• Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community.
• Birthday day off – Enjoy an extra day off during your birthday week to celebrate in style with friends and family!

About the project

At Nortal, we know great talent doesn’t wait for job openings. That’s why we’re building a community of passionate professionals for future opportunities.

These proactive searches align with the profiles our trusted clients seek regularly. Join our "Future Talent" network to be among the first considered when the right opportunity arises.

With over 160 new hires every year, we are constantly expanding our team with passionate and skilled professionals who want to make an impact.

As an AEM Content Operations Engineer , you will bridge the gap between technical execution and digital marketing strategy, ensuring the seamless deployment, optimization, and scaling of content architectures across Adobe Experience Manager (AEM). You will own the technical operations of our content ecosystem, streamlining authoring workflows, maintaining content integrity, and collaborating with cross-functional teams to maximize the platform's capabilities. In this role, you will play a pivotal part in driving operational excellence, implementing best practices for content delivery, and mentoring junior engineers to support high-volume digital initiatives.

How your day-to-day work will look like

• Build and deliver the world’s best B2B Digital Marketing Experience to prospects and customers across global geo and localization sites.
• Manage day-to-day publishing in AEM (On-Prem and Cloud): authoring, page builds, components, templates, DAM, MSM/Launches, translations, approvals, and publishing.
• Execute global content lifecycle: intake, creation, review, localization, versioning, deprecation/archival; enforce taxonomy, metadata, governance, and SEO basics.
• Collaborate with global digital marketing, localization and regional teams; manage ticket queues, prioritize work, and report status/SLA adherence.
• Plan and execute content migrations, releases, and geo site launches with strong QA, accessibility (WCAG), and brand/legal compliance.
• Troubleshoot and resolve issues across author/publish tiers, replication, dispatcher/CDN caching; coordinate with platform/dev/QA teams for fixes.
• Create and maintain publishing playbooks, checklists, and SOPs; train and support business authors and stakeholders.
• Identify opportunities for automation and implement them by building automation scripts — repetitive publishing tasks, bulk updates, asset processing, localization using HTML/JS(JSS)/Python and APIs.
• Identify opportunities for work and process optimization and implement them by working with various teams and stakeholders.
• Produce weekly/monthly dashboards on throughput, quality, and backlog; communicate risks and mitigation plans.

What makes you a great fit 🎯

• Bachelor's Degree in Computer Science, Engineering, or a related field.
• 6+ Years in web publishing with expert-level AEM experience (On-Prem and Cloud), with demonstrated focus on localization and geo site management.
• Expert-level AEM knowledge for Sites and Assets: editable templates, core components, content fragments, experience fragments, workflows, permissions, user management, forms.
• AEM Multi Site Manager (MSM) and Translation Framework: Blueprints/Live Copies, rollout configs, inheritance management, language roots, Translation Projects, TMS/vendor connectors, translation rules, and round-trip review/QA.
• Solid content lifecycle management skills: intake, governance, workflows, versioning, localization, content modeling, metadata/taxonomy, DAM best practices.
• Automation/scripting experience is a must: JavaScript/Python; HTML/CSS, REST/GraphQL; CSV/JSON processing, AI workflows.
• Website localization and internationalization (i18n/l10n): translation workflows, language copies, regional/locale variants, localized SEO and accessibility adherence.
• Experience/knowledge in Adobe products: Dynamic Media, Workfront, Adobe Target, Query Builder.
• Basic AEM development exposure: components, dialogs, clientlibs, Sling concepts, packaging; Cloud Manager awareness; log analysis.
• Understanding of SEO, analytics (Adobe/GA), tags management (Adobe Launch/GTM), personalization (A/B testing) and performance/caching fundamentals (dispatcher/CDN).
• Experience with Agile tools (Jira/Workfront, Confluence), Git/CI/CD, and release management is an added advantage.
• Knowledge/experience in AI tools and workflows related to publishing: creating, executing, and optimizing workflows.
• Proven prioritization and reporting skills; experience working with SLAs and providing stakeholder and leadership updates.
• Clear, concise written and verbal communication; strong stakeholder management skills.
• Self-driven, proactive problem-solving, ownership, and ability to operate independently under tight deadlines.
• Data-driven mindset for reporting and continuous improvement/optimization.
• Certifications (e.g., Adobe AEM Sites Business Practitioner) are a plus.
• Advanced English Level is required for this role, as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.

🎯 For over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.

We believe complexity doesn’t have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That’s why our clients trust us with their most ambitious, business-critical initiatives.

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.

Let’s work together to shape the future of technology!

🧑‍💻 Apply now!

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