GUEST SERVICES MANAGER (KOREAN SPEAKING) - REGENT PHU QUOC

The Guest Services Manager (Mandarin Speaking) is responsible for supervising the daily operations of the Front Office and Guest Services team, ensuring an exceptional guest experience with a strong focus on Mandarin-speaking guests. This role requires excellent leadership, communication, and service recovery skills, as well as the ability to act as a key liaison for Chinese-speaking guests to enhance satisfaction and loyalty.