About The Role

Job Summary

The Technical Training Specialist is responsible for designing, developing, and delivering high-quality technical training programs for both external customers and internal technical staff. This role serves as the central connective tissue between product teams, subject matter experts, and the learner community — translating complex software functionality into engaging, accessible training experiences. The ideal candidate is equally comfortable leading a live system administration workshop, authoring a self-paced eLearning course, and coaching a seasoned engineer on how to share their expertise effectively.

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