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Senior Solution Advisor

WalkMe · Sao Paulo, Brazil

IT - Network / Systems / DB AdminSenior LevelQuick applyFull-time3 days ago

About The Role

WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.

Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform.

This role is with SAP, supporting WalkMe.

As the Manager, Solution Advisory (MEE) at WalkMe, you will lead a team of Solution Advisors supporting the DACH sales organization. Reporting to the Director of Solution Advisory, you will be responsible for enabling your team to deliver compelling technical demonstrations, support customer engagements, and act as trusted advisors to our prospects and customers. Your focus will be on coaching, mentoring, and operational execution to ensure the success of your team and the broader sales efforts in the region.

What You'll Own

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Plan and manage the migration strategy for the installed SAP Enable Now base in the region to WalkMe, in collaboration with the involved SAP commercial teams.

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Align with multiple SAP stakeholders in Latin America, including IAEs, IVAs, BTM Sales Specialists, and other sales roles to drive WalkMe's commercial success in the region.

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Support Sales Team by taking a consultative role in the customers' evaluation processes: Engage customers early in the sales cycle, matching needs to SAP solutions, and advising account teams on opportunities based on success probabilities and strategic account positions

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Develop and deliver compelling stories and demonstrations that illustrate differentiated business outcomes, utilizing standard messaging and digital assets throughout the customer journey

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Collaborate with customers and partners to co-create an agreed-upon SAP vision, aligning messaging and gaining customer trust

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Develop strong technical relationships within the various customer teams, acting as a trusted advisor.

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Work as an extension of marketing by promoting product knowledge by writing blogs, participating in demo-inspired webinars when needed. Speak at field events to both the technical and non-technicalMay include team lead or supervisory responsibilities.

What You Need to Succeed

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Minimum of 5 years of experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales, Solution Advisor, Sales Engineer, post-sale functional / technical consultant or equivalent.

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Examine, interpret, and articulate complex technical information to audiences of varying technical levels.

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Experience working with SAP products and CRM systems such as SFDC preferred

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Experience building and presenting demo environments for customers at all levels - engineers to C level executives.

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A deep understanding of enterprise technologies and business context.

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Business level proficiency in Portuguese, Spanish and English

What Sets Us Apart

  • SAP Benefits Link: https://jobs.sap.com/content/Benefits/?locale=en_US
  • SAP Hiring Process: https://jobs.sap.com/content/Hiring-Process/?locale=en_US
  • SAP DEI: https://www.sap.com/about/inclusion.html
  • SAP Sustainability: https://www.sap.com/products/sustainability/our-approach.html
  • SAP Employee Resource Groups/Employee Network Groups: https://jobs.sap.com/content/Employee-Network-Groups/?locale=en_US

This role is with SAP, which means you'll be joining SAP as an employee while supporting WalkMe products.

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