On Site Service Technician - Level II

The Engine Field Service Technician is responsible for providing technical field service support for Cummins engines, aftertreatment systems, and related products at customer locations. This role serves as the primary technical contact for diagnosing, troubleshooting, repairing, and maintaining Cummins products while ensuring high levels of customer satisfaction. The incumbent supports field quality improvements, warranty resolution, technical training, and aftermarket service activities by collaborating with customers, service centers, OEMs, and internal cross-functional teams.