Real Estate Client Services Coordinator

Join our real estate team in Lebanon and help clients feel supported from first inquiry through closing. You’ll be the primary point of contact, ensuring fast responses, organized coordination, and a smooth communication flow throughout the sales journey.

Job Purpose

Provide exceptional customer service to real estate clients by managing inbound inquiries, coordinating viewings, and maintaining clear, timely communication—while keeping lead records accurate and issues resolved promptly to achieve customer satisfaction targets.

Job Duties and Responsibilities

• customer_service
• lead_inquiries_management
• service_level_agreement_sla_response
• viewing_scheduling
• client_communication
• crm_tools
• lead_tracking_and_ticketing
• accurate_record_keeping
• issue_resolution
• problem_solving
• empathy_and_active_listening
• professionalism_under_pressure
• time_management

Required Qualifications

• crm_tools
• lead_tracking_and_ticketing_systems
• google_workspace_office
• basic_real_estate_listing_knowledge
• clear_communication
• empathy_and_active_listening
• problem_solving
• time_management
• professionalism_under_pressure