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Coordinator Housekeeping- Full Time (Harrah's Atlantic City)

Caesars Entertainment · Atlantic City, NJ, United States

Hotels & ResortsEntry LevelExternal listingfull-time2 months ago

About The Role

Facilitates the smooth operation of the Housekeeping, EVS and Wardrobe departments through the efficient completion of assigned administrative and dispatch duties. Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. $18.00 Per Hour

  • Maintain line of communication between Front Desk and Housekeeping regarding which rooms are ready for occupancy and which require service • Receive incoming maintenance requests and enter into service log for Facilities • Directs EVS staff to reported problem areas, keeping Supervisors/Managers informed • Maintain daily log of open issues for follow-up by Supervisors/Managers • Perform “Open House” duties, which include the following: assign rooms to Guest Room Attendants; assign floors and general duties to House Persons (per schedule); prepare sign-in/out sheet; issue discrepancy reports to Supervisors & Front Desk; obtain “turn down” list for Supervisors; provide status report of hotel guest rooms to Supervisors • Receive calls from operators and guests; screen and transfer appropriately. Make follow-up calls to guests to ensure their requests were completed in a timely manner • Coordinate the preparation and collection of operating reports, such as time and attendance records, budget expenditures and statistical records of performance data • Assist with human resources-related administrative functions, including new hire, transfer, termination forms • Prepare schedules, advising Managers and Supervisors of any changes or call-outs in order to maintain adequate staffing levels • Update and maintain all logs, including guest requests, lost and found and call-outs • Maintain accurate daily payroll records • Create purchase requisitions and track orders and monthly expenses • Prepare and type correspondence, forms, reports, charts and graphs utilizing Microsoft Office products • Receives, opens and distributes incoming mail and documents • Maintain work and storage areas in a neat and orderly fashion • Completes special assignments as requested

High school diploma or equivalent experience. Experience in EVS or Housekeeping preferred. Prior office experience preferred. • Excellent organizational and administrative skills • Excellent verbal and written communication skills • Knowledge of Microsoft Office products

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