Customer Success Manager (Google Energy Partnerships)

Google Nest’s Energy Partnerships team works closely with utilities, distributed energy resource management systems, implementers, marketplaces, and stakeholders to promote the adoption of Google’s devices and services in order to provide energy efficiency, demand response, and other energy grid benefits. As part of our Energy Partnerships team, the Customer Success Manager will work with Google’s Strategic Partnership Managers (SPMs) to support the delivery of Google’s Strategic Partnership Managers (SPMs) to support the delivery of Google Nest programs and services, ensure account health, and drive our business forward. This role will support SPMs in running our energy distribution channel, the delivery of over 100 Rush Hour Reward programs (Google’s demand response program), project management related to bespoke energy partner promotion campaigns, and provide sales tracking and reporting.