Front Desk Supervisor | Columbia Hampton Inn

We are seeking a professional and customer-focused Front Desk Supervisor to oversee the daily operations of the front desk and ensure exceptional guest service. Responsibilities include supervising front desk staff, assisting with training, monitoring check-in and check-out procedures, handling guest inquiries and resolving concerns, ensuring accurate reservations and billing, and maintaining hotel policies and service standards. The Front Desk Supervisor will support the front desk team during busy periods, help coordinate daily front office activities, and ensure a smooth and welcoming experience for all guests.